Legal
Terms of Service
Last updated: May 2026
These terms govern your use of Workmilo. By creating a profile, posting a role, or contacting another user, you agree to the terms set out below. Workmilo is operated in the United Kingdom and is intended for UK-based workers and hirers only.
1. Using Workmilo
Workmilo provides a platform for UK workers to publish a public work profile and for UK hirers to discover and request contact with available talent. You must be 18 or over and have the right to work in the UK to use the service.
You agree to use Workmilo only for lawful purposes and in line with these terms. We may add, change or remove features at any time.
2. Worker profiles
Workers are responsible for the accuracy of the information they publish. Profiles must reflect the worker’s genuine experience, availability and right-to-work status. Workmilo may hide or remove profiles that breach these terms, contain misleading information, or are inactive.
3. Hirer accounts
Hirer accounts are intended for UK businesses with a valid Companies House registration where applicable. Hirers must represent themselves accurately and only use Workmilo to source workers for genuine roles. Misleading job descriptions or misuse of contact details may result in suspension.
4. Contact requests
Workmilo uses a Request First system: hirers send a contact request describing the role, location and start date. The worker’s contact details remain private until they accept. Contact details unlocked through an accepted request are for that hiring conversation only and must not be shared, resold or used for marketing.
5. Payments
Workers join Workmilo for free. Hirers pay either a subscription or, in the case of Enterprise, an agreed contract. All payments are processed by our payment provider. Fees are non-refundable except where required by UK consumer law.
6. No job guarantee
Workmilo connects workers and hirers but does not guarantee work, hires, interviews or specific outcomes. We are not the employer of any worker on the platform and we are not party to any agreement reached between a worker and a hirer.
7. User responsibilities
You are responsible for your account, your conduct on the platform, and any communication that takes place once a contact request is accepted. You must not harass, discriminate against, or attempt to defraud other users.
8. Account suspension
We may suspend or terminate accounts that breach these terms, receive sustained reports from other users, or that we reasonably believe pose a risk to the community. Where possible we will notify the user and provide an opportunity to respond.
9. Limitation of liability
To the fullest extent permitted by law, Workmilo is not liable for indirect or consequential losses arising from your use of the platform, including loss of work, loss of business, or the actions of other users. Nothing in these terms limits liability that cannot be excluded under UK law.